Frequently Asked Questions

Find answers to common questions about Nanivolt

What is Nanivolt?

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Nanivolt is a free online tool for compressing PDFs and images. We help you reduce file sizes without losing quality, making it easier to share, upload, and store your files.

Do I need to create an account to use Nanivolt?

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No! You can use Nanivolt without creating an account. Anonymous users can compress up to 5 files per day. Creating a free account increases your limit to 10 files per day and gives you access to file history.

What file types do you support?

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We support:

  • PDFs: Compress, merge, convert to JPG
  • Images: JPG, PNG, WebP, GIF

How much does Nanivolt cost?

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Nanivolt offers three tiers:

  • Anonymous (Free): 5 files/day, 25MB limit
  • Free Account: 10 files/day, 25MB limit, 7-day history
  • Pro ($8/month): Unlimited files, unlimited size, API access, forever history

What's included in the Pro plan?

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Pro subscribers get:

  • ✓ Unlimited files per day
  • ✓ Unlimited file size
  • ✓ No watermarks
  • ✓ No advertisements
  • ✓ Forever file history
  • ✓ Batch processing (50 files at once)
  • ✓ API access (1,000 calls/month)
  • ✓ Priority support
  • ✓ Custom branding

Can I cancel my Pro subscription anytime?

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Yes! You can cancel anytime from your dashboard. You'll keep Pro features until the end of your billing period, then your account will revert to the Free tier.

Do you offer refunds?

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Yes! We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact us for a full refund—no questions asked.

Are my files safe?

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Absolutely! Your files are 100% safe. We process files client-side (in your browser), which means:

  • Your files never upload to our servers
  • All processing happens on your device
  • We cannot access your file content
  • Files are completely private

Do you store my files?

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For anonymous users: No, files are never stored.

For registered users: You can optionally save compressed files to your file history for easy re-download. Free users get 7-day history, Pro users get forever history. You can delete files anytime.

Can you see my files?

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No. Since we process files client-side in your browser, we have zero access to your file content. This is unlike competitors who upload files to their servers.

Is my payment information secure?

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Yes! Payments are processed through Paystack, a PCI-DSS compliant payment processor. We never store your payment card details on our servers.

How much can I reduce file size?

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Results vary depending on the file type and content. On average:

  • PDFs: 50-90% size reduction
  • Images: 40-80% size reduction

We offer multiple compression levels so you can choose between maximum compression or best quality.

Will compressing reduce quality?

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We use smart compression algorithms that maintain quality while reducing size. You can choose between:

  • High Quality: Minimal quality loss, moderate compression
  • Medium (Recommended): Balanced quality and compression
  • Maximum Compression: Smallest file size, slight quality loss

Can I compress multiple files at once?

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Yes!

  • Free users: Up to 10 images at once
  • Pro users: Up to 50 files at once (batch processing)

Is there a file size limit?

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Free users: 25MB per file

Pro users: No limit! Because we process client-side, you can compress files of any size—even 50GB+ files that competitors reject.

Do you have an API?

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Yes! Pro subscribers get API access with 1,000 calls per month. This lets developers integrate Nanivolt compression into their own applications. View our API documentation for details.

What browsers are supported?

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Nanivolt works on all modern browsers:

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge
  • Opera

We recommend using the latest version for best performance.

Does Nanivolt work offline?

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You need an internet connection to load the page initially, but once loaded, compression happens entirely in your browser without needing internet (except for saving to file history).

Can I use Nanivolt on mobile?

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Yes! Nanivolt is fully responsive and works great on mobile devices and tablets. Use any mobile browser to compress files on the go.

Why is processing so fast?

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Because we process files client-side in your browser! There's no upload time, no queue, and no waiting for server processing. Everything happens instantly on your device.

I'm getting an error. What should I do?

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Try these troubleshooting steps:

  • Refresh the page and try again
  • Clear your browser cache
  • Try a different browser
  • Check if the file is corrupted
  • Ensure the file format is supported

Still having issues? Contact our support team.

How does Nanivolt compare to competitors?

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Nanivolt Pro Competitors
Price $8/mo $10-12/mo
Max file size ♾️ Unlimited 1-15GB
API access ✓ Included $99/mo extra
Processing Client-side Server upload
File history Forever 24 hours

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.